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Contact us
We love hearing from you.
Whether you have a question about your order, need advice on stacking your necklaces, or just want to share the story behind the piece you chose—we are all ears.
At DearAura, there are no bots here. Just real humans who care about your glow.
Get in touch!
For all inquiries, please email us at care@dearaura.us
We aim to respond to every email within 24 hours.
Customer Service Hours
Our team is available to assist you during the following hours:
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Monday - Friday: 9:00 AM - 5:00 PM (EST)
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Saturday & Sunday: Closed (Family Time)
Note: If you email us outside of these hours, we will get back to you first thing the next business day.
Join the Aura Community
Follow us for daily inspiration, styling tips, and a peek behind the scenes. Don't forget to tag us to be featured!
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Instagram: https://www.facebook.com/dearauraus
Mailing Address
If you need to send us a letter or return a package (please email us for a return label first), here is where you can find us:
DearAura Team 3300 Steve Reynolds Blvd, Duluth, GA 30096, United States
Send a Message
We believe jewelry should be a love letter to yourself. Wear your story, honor your glow, and live in every moment.
Email: care@dearaura.us
Phone: +1 (914) 731-7210
Address: 3300 Steve Reynolds Blvd, Duluth, GA 30096, United States
Support Hours: Mon-Fri 9:00 AM - 5:00 PM GMT-05:00 Eastern Standard Time (New York)
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